This blog is the place where I work things out in public.

Most of what I write here starts as a question I’ve had to answer for myself or for a client: How do you explain something complicated without losing people? How do you make content both accurate and useful instead of just “optimized”? How do you connect search, strategy, and the actual experience a reader has on the page?

You’ll find long-form guides, deep dives into specific topics, and practical pieces on the systems that govern content workflows, standards, operations, and how teams make decisions. I write about subjects I have spent time understanding and where I have something useful to add.

Latest writing